ATTENTION: HEAP Program

Home Energy Assistance Program (HEAP)

Home Energy Assistance Program (HEAP) is a federally-funded program intended for low-income households. The program may assist with household's energy bills- which includes electricity, gas, and oil bills. Even if heat and utilities are included in a renter's payments, HEAP may be able to assist. Grants vary depending on household income and type of heating.

There are two HEAP components--
-Regular component opened on November 16, 2011
-Emergency component opened on January 3, 2012

HEAP's regular component benefits households who pay heat, utilities, and cooking gas; have utilities and heat included in the rent; and reside in public housing.

HEAP's emergency component benefits households when heat service is disconnected or scheduled for disconnection; when the household is without heating fuel or has low fuel; and when heating equipment is inoperable.
- One emergency grant, primary fuel grant, and/or heat related emergency grant is available per vendor during the HEAP season
- One boiler repair/replacement is available

A person is eligible for HEAP benefits if they are a US citizen or qualified alien and meet income eligibility guidelines; receive temporary assistance (safety-net or family assistance); receive food stamps; receive supplemental security income (SSI); and/or live in subsidized housing [Mitchell-Lama apartments, Public Housing (NYCHA), and apartments financed with Section 8 Certificates and Vouchers].
- Income eligibility depends on household size in relation to total household income

Those seeking to apply for HEAP must provide proof of residence, identity, utility costs, and income. The HEAP Brooklyn Field office is located at 1 Metrotech Center (Lobby). Customers should call (800) 692-0557 for more information.